Doing business with us

We are committed to best procurement practices and take care in selecting service providers who align with our culture, as well as our environmental, social, and corporate governance commitments and policies which include:

• Purchase order terms and conditions (PDF, 191KB)
• Supplier code of conduct (PDF, 292KB)

In order to do business with us, all service providers need to have an account linked with Insignia Financial through the Workday network.

Once you have been engaged by our business, you will receive an invitation to register and link your company with us via Workday. This process involves a few key steps to be aware of, including:

• the requirement to disclose information in regard to Modern Slavery. If these questions are not answered satisfactorily, the onboarding process may be delayed as further due diligence is required.
• you will be contacted via phone by a member of our Accounts Payable Team in order to verbally verify your bank account details. Please note that the Accounts Payable Team MUST be able to independently source a business number for your company on the internet, as their verification must be made independently as part of Insignia Financials’ risk mitigation practices.

Submission and payment of invoices

Once your registration and onboarding through Workday has been completed, you are able to submit invoices for payment. To do so, please provide your invoice via email to Insignia Invoice at accountspayable@insigniafinancial.com.au. Please note that this inbox is automated and is not monitored. For enquiries about invoice status, please email the Accounts Payable team at accountspayable.support@insigniafinancial.com.au.

For further assistance

If you have any questions or require support, please email supplier.support@insigniafinancial.com.au