Doing business with us - Insignia Financial

Important information

We have recently identified a rise in impersonation scams involving some of our employees. Fraudulent actors are creating fake profiles and communications using the names, titles, and branding of Insignia Financial to falsely offer financial products such as term deposits and bonds. These scams aim to deceive individuals into sharing personal information or transferring funds under false pretences. For more information, please visit our impersonation warning page.

Learn more here

We are committed to best procurement practices and take care in selecting suppliers who align with our culture, as well as our environmental, social, and corporate governance commitments and policies which include:

Purchase order terms and conditions (PDF, 147KB)
Supplier code of conduct (PDF, 292KB)

View Insignia Financial’s Corporate responsibility page to find out more about our corporate governance statement, charters and policies and how we are supporting our community.

Our Zycus Supplier Network portal

To be able to do business with us, all suppliers need to have an account in our Zycus Supplier Network portal.

The portal enables our suppliers to:

maintain company details
respond to sourcing events
view details of purchase orders
view current contracts

Once you have been engaged by our business, you will receive a link inviting you to register your company. This process involves a few key steps to be aware of, including:

the requirement to disclose information in regard to Modern Slavery, Financial Crime and Cyber Security. If these questions are not answered satisfactorily, the onboarding process may be delayed as further due diligence is required.
you will be asked to provide your bank account details by a member of the Supplier Support Team via email.
you will be contacted via phone by a member of our Accounts Payable Team in order to verbally verify your bank account details. Please note that the Accounts Payable Team MUST be able to independently source a business number for your company on the internet, as their verification must be made independently as part of Insignia Financials’ risk mitigation practices.

Submission and payment of invoices

Once your registration and onboarding into Zycus has been completed, you are able to submit invoices for payment. To do so, please provide your invoice via email to Insignia Invoice at accountspayable@insigniafinancial.com.au. Please note that this inbox is automated and is not monitored. For enquiries about invoice status, please email the Accounts Payable team at accountspayable.support@insigniafinancial.com.au. For a more detailed guide on invoicing, please refer to the Insignia invoicing processes and requirements document.

For further assistance

If you have any questions or require support, please email supplier.support@insigniafinancial.com.au