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Responsible business practices and our guiding principals
Governance, compliance, transparency and disclosure are crucial aspects of the overall sustainability, credibility and success of our organisation.
We maintain rigorous processes, policies and measures to uphold our standards in this respect. In doing this, we aim to foster the trust of our employees, our clients, regulators, and the communities we serve, ensuring the enduring strength and resilience of our organisation.
Governance, compliance, transparency and disclosure
Insignia Financial’s governance approach is anchored in strong Board oversight, supported by four independent committees and a clearly defined framework of accountability. We report against the ASX Corporate Governance Principles and maintain high standards through our Board Charter, Code of Conduct, and policies covering ethical conduct, risk management, and diversity. Our governance is reinforced by a three lines of accountability model, internal and external audit, and integration of ESG and climate-related risks into our strategy. These practices reflect our commitment to transparency, responsible leadership, and long-term value creation for clients, shareholders, and the broader community.
Read more about our Governance statement (PDF, 504KB)
Data and cybersecurity
As part of the FY24-FY26 Cyber Strategy, we continue to invest in strengthening our Cyber Security posture by enhancing the calibre and capability of our people, processes and tools to better protect our data, assets, and customers. This on-going commitment enables us to respond effectively to the growing cyber threat landscape.
We remain committed to protecting the privacy of our customers, and ethically managing our critical information assets. We adhere to APRA prudential guidelines, participate in industry and regulatory forums, and adopt industry standards. These principles are reinforced by the Information Management Policy, which is reviewed annually, and accompanying standards.
Technology and AI
We continue to leverage technology and AI to help us serve our customers both directly through interactive tools and experiences, and indirectly by equipping our employees with automation and AI-driven support.
Procurement and modern slavery
Insignia Financial’s procurement team strengthened its ESG approach in FY25 by advancing modern slavery risk management and promoting social value. Key initiatives included launching a Social Procurement Guide, partnering with Supply Nation to support First Nations-led businesses, and increasing supplier engagement through modern slavery questionnaires.
We recognise that alignment with the Modern Slavery Act 2018 (Cth) is essential for ethical and sustainable procurement. This commitment supports our regulatory compliance, meets stakeholder expectations, and reinforces our values.
In 2025, we made further enhancements to improve our ability to identify risk of modern slavery within our supply chain by simplifying our modern slavery due diligence questionnaire. This has resulted in a 100% completion rate for all new suppliers onboarded from February 2025, reduced queries and challenges from suppliers filling in the assessment and higher quality responses, particularly from material service providers.
Read more about our Modern Slavery Statement (PDF, 369KB).
Read more about our procurement practices
Working towards a sustainable future
Read more about the role we are playing in working towards sustainable outcomes in our business operations, and the products and services we offer.