Hearing and interpreting services
We offer access to specialist services for our clients.
Hearing service - the National Relay Service (NRS) is a phone solution for people who are deaf or have a hearing or speech impairment. NRS is an Australian Government initiative. There may be costs associated with using the NRS.
Interpreting service - customers who do not speak English may refer to the Translating and Interpreting Service (TIS) National service, operated by the Department of Immigration and Citizenship.
National Relay Service (NRS) |
Translating and Interpreting Service (TIS) National |
| TTY (Teletypewriter) or voice calls Call 133 677 then ask for 132 652 Speak and listen Call 1300 555 727 then ask for 132 652 SMS relay Text 0423 677 767 |
TIS National can be contacted on 13 14 50. |
| Please see relayservice.gov.au for more details. | Please see tisnational.gov.au for more details. |